Shipping and Delivery

Shipping and Delivery

We strive to deliver your order as quickly and accurately as possible. This document contains all information regarding our shipping and delivery policy.

Processing Time Orders are processed within 1 to 3 working days. Once your order has been dispatched, you will receive an email containing your tracking details.

Delivery Time The average delivery time is 3 to 7 working days, depending on your location. Please note that delivery may be delayed during busy periods or as a result of customs procedures.

Shipping Method and Origin All orders are shipped directly from our supplier in China. As a result, customs charges may apply depending on the country of delivery.

Shipping Costs Shipping costs are displayed at checkout and depend on the weight, destination, and chosen shipping method.

Shipping Responsibility

• If the tracking information confirms that the parcel has been delivered, responsibility for the order passes to the customer.
• Please check your delivery address carefully; any errors must be reported within 24 hours of placing your order.

Contact For any questions about shipping, please contact us at info@zumigems.com.